![]() Lastly, you may refer to this article to see steps on how you can review your downloaded entries so you can categorize them to avoid double transactions: Add and match Bank Feed transactions in QuickBooks Desktop. You'll be routed with How to connect with a QuickBooks expert and you choose which one is best for you.Give a brief description of your issue with a connecting bank account and click the Search button.From the search icon, type Contact Support.You'll also receive an update through email once this has been resolved. This will help our engineers determine the number of affected users. Then, I suggest contacting our QuickBooks Support Team, so they can add you to our notification list. You may open this article to see the steps on how to perform the process: Set up or edit bank accounts for Bank Feeds in QuickBooks Desktop. Then you import that file to QuickBooks to add those transactions to your accounts. This way, you can download a file (.QBO) with your company's transactions from your bank or credit card. Rest assured that our engineers are working to identify the cause of this issue and continue to partner with Bank of America to get this fully resolved.įor now, if your bank offers Web Connect, you can use it as a workaround. The issue about being unable to download or missing transactions when trying to download from Bank of America is tagged as ongoing. ![]() Then, ensure you'll be routed to the right support team to assist you further on this matter in order to get the most up-to-date information. Let me discuss details on why your Bank of America isn't downloading the transactions. Welcome back to the QuickBooks Community, McLaneDental. Notably, it looks like it did update the account balance shown on the Bank Feeds page for the account, but it isn't downloading the transactions. During the setup process, it shows the checking account as expected, but still produces the same error message when I click "Download Transactions". I deactivated Bank Feeds for the account and then reconnected it. ![]() That sign-in info was correct, but we can only connect certain types of accounts. Looks like we didn't find the right type of account to link. This morning, my credit cards download transactions as normal, but the checking account produces the following error message: I have been linking my accounts successfully as recently as the day before yesterday. Previously, I was using "Bank of America - All other states" but changed to "Bank of America - New" around the end of September 2022 because of messages stating that the old way would be retired in mid October 2022. I have been using Bank Feeds for several years to link my bank account transactions (credit cards and checking account) with Bank of America.
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